We can, too easily, get caught up in the never-ending quest for the all mighty buck.  We can even base most of our business decisions on what will optimize the flow of greenbacks.  What if, however, there were little things you could do that would improve the lives of other people … even if it’s just for a fraction of a moment.  An example??  When you put a penny into the penny dish at the gas station, you’re saying to a complete stranger in the future, “I know it stinks getting caught short … hope this helps!”  Other than the fact that some people hate collecting pennies, this is a completely altruistic act.

How about the 26 year old artist known as Slinkachu.  His tiny little dioramas are meant to be discovered by people at random and to give them a smile.  No money … no recognition … just payment in smiles.

Another example from me.  If I don’t put pennies into the counter dish, I’ll conciously drop them on a sidewalk in front of a door to a store or on a sidewalk (heads up, of course).  I figure I drop about two or three a month.  That’s less than the cost of a soda and I’m giving “good luck” to 30 or 40 people per year.  I can just hear them saying the jingle “Find a penny, pick it up. All the day you’ll have good luck!”

Does your customer service work the same way?  Yes, indeedy.  Your goal is to make people’s lives better in some way.

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This entry was posted on Sunday, October 8th, 2006 at 9:10 am and is filed under The Junk Drawer. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.